www.appliedradiology.org
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About the Author
Author, Joann C. Wilcox, RN, MSN, LNC, is a Legal Nurse Consultant and Healthcare Educator
and Consultant who has held position of Vice-President of Patient Care Services, Clinical Risk
Manager, Patient Safety Officer, Patient Privacy Officer and Joint Commission Survey
Coordinator in various acute care organizations.
Ms. Wilcox was also a member of the University of Phoenix On-Line faculty for both the
Baccalaureate and Master’s programs. The focus of this position was on medical ethics, nursing
administration and related nursing and administrative topics.
Ms. Wilcox is a member of the American Nurses Association and the American Association of
Nurse Executives as well as a member of several organizations focused on the improvement of
patient safety in our healthcare systems. She has provided multiple seminars at sites across the
United States on issues related to patient safety, the reduction of medical errors, preparing for a
Joint Commission Survey, safety in the Radiology department and the implementation of the
HIPAA privacy regulations.
Instructional Objectives:
After studying the information presented, the reader should be able to:
Provide examples of staff involvement in the commission of medical errors that occur
in a Radiology Department.
Discuss three to seven factors that contribute to the commission of medical errors in
a healthcare facility.
Identify steps that should be taken to create and maintain a safe environment in
which to provide care to patients.
Describe steps that can be taken to provide control over the introduction of process
changes, in-services and announcements.
Define the effect of opting-out and the steps that can be taken to eliminate this
practice.
Discuss the importance and requirements surrounding the practice of providing
information each time the care of a patient is transferred from one provider to
another.
List practices that support the safe administration of medications, including the five
rights of medication administration.
No part of this book may be reproduced or manufactured in any form or by any means, electronic or mechanical,
including photocopying, recording, or by any other information storage and retrieval system, without permission in
writing from the publisher.
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